Learning Outcomes

Evolution of Retail Technology

Lesson Summary

In this module, learn about the evolution of retail technology. Next, learn about the advantages and disadvantages of retail technology. Then, learn about the purpose of Customer Relationship Management system. Last, learn about the slow growth of mobile shopping.

Employees

Loss Prevention

Crime and Customers

In this module, learn how you can use the employee screening process to develop a trustworthy team. Next, learn about loss prevention and how retailers can safeguard themselves against crime. Lastly, learn about how retail staff should deal with aggressive customers.

Retail Management: Retail Technology and Security - Final Assessment

Learn how to prevent loss and crime in a retail environment with this retail technology and security management course.

Retail Management: Retail Technology and Security

This free online Retail Management course teaches you about retail technology and security. In the retail market today there are many technologies available for the prevention of stock loss, the maximisation of sales, and improving customer service experiences. This free online course will teach you about the use of innovative retail technologies like RFID (Radio Frequency Identification Devices) and Customer Relation Management (CRM) systems.

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